The Ombudsman Sabina Əliyeva held citizen’s reception

On 17-18 July, the Ombudsman held her next citizen’s reception in Baku.  

Every citizen lodged complaint with the Ombudsman was received in private. Necessary measures were undertaken on the spot to address a number of issues and corresponding state authorities were appealed to remedy other issues, that need to be further investigated in accordance with the applicable laws. 

During the reception, citizens were given legal advice; furthermore, it was noted that the applications can be received through the Ombudsman’s “916” inbound Call Center, operating 24 hours a day, and through emails, ordinary mails and social network accounts in order to investigate them efficiently and expediently.